Cisco TelePresence SX20 Quick Set

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The Cisco TelePresence® SX20 Quick Set (SX20 Quick Set) can transform any flat panel display into a sleek and powerful telepresence system. The SX20 Quick Set is designed to deliver high definition video and multiparty conferencing with the flexibility to accommodate various room size and configurations - all at a value price. The SX20 Quick Set supports embedded capability for multipoint support with Cisco® TelePresence MultiSite technology, enabling users to add three additional participants to a telepresence call.

SX20 Quick Set combines a powerful codec, three camera choices, and a dual-display option in an easy-to-deploy and easy-to-use solution. Whether you're a small business just getting started with telepresence or a large enterprise looking to expand your existing deployment, the SX20 Quick Set delivers the performance you would expect from more expensive systems - in a compact and feature-rich package. Cisco TelePresence SX20 Quick Set is designed to truly extend the power of in-person to everyone, everywhere.

Cisco TelePresence SX20 Quick Set Feature Summary

Feature Summary

Design Features

• Transforms a flat panel display into a 1080p high-definition meeting space
• Intuitive connections make setup as easy as connecting a DVD player
• Provides up to 1080p60 resolution - compatible with standards-based video without loss of features
• Sleek, compact design

Application Features

• Multimedia and presentations can be shared at the touch of a button
• Basic API available over IP (Telnet or Secure Shell Protocol [SSH])
• Dual-display option available
• High-definition content sharing up to 1080p15 resolution
• One button to push (OBTP) to start a meeting

Performance Features

• Optimal definition up to 1080p60
• H.323/SIP calls up to 6 Mbps
• Built-in individually transcoded multipoint conferencing offers ability to add three additional participants
• Easy provisioning and self-configuration with Cisco Unified Communications Manager (CUCM), Cisco TelePresence Video Communications Server (VCS), or Cisco WebEx TelePresence
• Takes advantage of the Cisco TelePresence Total Solution approach, including Cisco TelePresence Multiway features, recording and streaming, and firewall traversal services
• Cisco Unified Communications Manager native support (requires Cisco Unified Communications Manager Version 8.6 or higher)

Product Specifications



Default components in SX20 Quickset:

• SX20 Codec, Cisco TelePresence PrecisionHD Camera - (option of 1080p2.5, 1080p4xS2 or - 1080p12x) Cisco TelePresence Table Microphone 20, remote control, cables, and power supply

Optional components

• Cisco TelePresence Touch 8
• Wall mount kit
• Additional microphone


• H.323 and SIP up to 6 Mbps

Minimum bandwidth for resolution/frame rate

• 720p30 from 768 kbps
• 720p60 from 1152 kbps
• 1080p30 from 1472 kbps
• 1080p60 from 2560 kbps

Firewall Traversal

• Cisco TelePresence Expressway Technology
• H.460.18, H.460.19 firewall traversal

Video Standards

• H.263, H.263+, H.264

Video Features

• Native 16:9 widescreen
• Advanced screen layouts
• Intelligent video management
• Local auto-layout

Video Inputs (Two Inputs)

One HDMI and One DVI-I (Analog and Digital): Supported Formats:

• 640x480
• 720x480
• 720x576
• 800x600
• 848x480
• 1024x768
• 1152x864
• 1280x720
• 1280x1024
• 1280x768
• 1280x800
• 1280x960
• 1360x768
• 1366x768
• 1400x1050
• 1440x900
• 1680x1050
• 1920x1080
Extended Display Identification Data (EDID)

Video Outputs (Two Outputs)

Two HDMI Outputs Supported Formats:

• 1920 x 1080@60 fps (1080p60)
• 1920 x 1080@50 fps (1080p50)
• 1280 x 720@60 fps (720p60)
• 1280 x 720@50 fps (720p50)
• 1366 x 768@60 fps (WXGA)
• 1360 x 768@60 fps(WXGA)
• 1280 x 768@60 fps (WXGA)

VESA Monitor Power Management


Live Video Resolutions (Encode and Decode):

• 176 x 144@30, 60 fps (QCIF) (Decode only)
• 352 x 288@30, 60 fps (CIF)
• 512 x 288@30, 60 fps (w288p)
• 576 x 448@30, 60 fps (448p)
• 768 x 448@30, 60 fps (w448p)
• 704 x 576@30, 60 fps (4CIF)
• 1024 x 576@30, 60 fps (w576p)
• 640 x 480@30, 60 fps (VGA)
• 800 x 600@30, 60 fps (SVGA)
• 1024 x 768@30, 60 fps (XGA)
• 1280 x 768@30, 60 fps (WXGA)
• 1280 x 720@30, 60 fps (HD720p)
• 1920 x 1080@30, 60 fps (HD1080p)

Audio Standards

• G.711, G.722, G.722.1, 64 kbps AAC-LD

Audio Features

• CD-quality 20 KHz mono
• Two acoustic echo cancellers
• Automatic Gain Control (AGC)
• Automatic noise reduction
• Active lip synchronization

Audio Inputs

(Four Inputs)

• Two microphones, 4-pin minijack
• One minijack for line-in (stereo)
• One audio in from camera (HDMI)

Audio Outputs (Two Outputs)

• One minijack for line out (stereo)
• One HDMI, (digital main audio)

Dual Stream

• H.239 (H.323) dual stream
• BFCP (SIP) dual stream
• Support resolutions up to 1080p (1920 x 1080)

MultiPoint Support

• Four-way embedded SIP/H.323 MultiPoint reference MultiSite
• Cisco TelePresence Multiway support (requires Cisco TelePresence Video Communication Server [Cisco VCS] and Cisco TelePresence MCU)
• Ability to natively join multipoint conferences hosted on Cisco Telepresence Multipoint Switch (CTMS)

MultiSite Features (Embedded Multipoint)

• Adaptive SIP/H.323 MultiSite; resolution up to 576p30
• 3-way resolution up to 720p30
• 4-way resolution up to 576p30
• Full individual audio and video transcoding
• Individual layouts in multisite continuous presence
• H.323/SIP/VoIP in the same conference
• Support for Presentation (H.239/BFCP) from any participant at resolutions up to 1080p15/SXGA
• Best Impression (automatic continuous presence layouts)
• H.264, encryption and dual stream from any site
• IP Downspeeding
• Dial in and dial out
• Conference rates up to 6 Mbps


• H.323
• ISDN (requires Cisco TelePresence ISDN Link)

Embedded Encryption

• H.323 and SIP point-to-point
• Standards-based: H.235 v3 and Advanced Encryption Standard (AES)
• Automatic key generation and exchange
• Supported in dual stream

IP Network Features

• DNS lookup for service configuration
• Differentiated services (quality of service [QoS])
• IP-adaptive bandwidth management (including flow control)
• Automatic gatekeeper discovery
• Dynamic playout and lip-sync buffering
• H.245 Dual Tone Multifrequency (DTMF) tones in H.323
• Date and time support using Network Time Protocol (NTP)
• Packet loss-based downspeeding
• Uniform resource identifier (URI) dialing
• 802.1x network authentication
• 802.1Q Virtual LAN
• 802.1p (QoS and class of service [QoS])
• ClearPath
• Medianet: Mediatrace and Metadata

Cisco Unified Communications Manager (Requires Cisco Unified Communications Manager Version 8.6 or Later)

• Native registration with Cisco Unified Communications Manager
• Basic Cisco Unified Communications Manager provisioning
• Software upgrade from Cisco Unified Communications Manager
• Cisco Discovery Protocol and DHCP option 150 support
• Basic telephony features such as hold/resume/transfer and Corporate Directory lookup

IPv6 Network Support

• Single call stack support for both H323 and SIP
• Dual-stack IPv4 and IPv6 for DHCP, SSH, HTTP, HTTPS, DNS, DiffServ
• Support for both Static and Automatic IP configuration (stateless address auto configuration)

Security Features

• Management using HTTPS and SSH
• IP administration password
• Menu administration password
• Disable IP services
• Network settings protection

Network Interfaces

• One LAN and Ethernet (RJ-45) 10/100/1000 Mbit

Other Interfaces

• Two USB ports for future usage

System management

• Support for the Cisco TelePresence Management Suite
• Total management using embedded SNMP, Telnet, SSH, XML, SOAP
• Remote software upload: using web server, secure copy (SCP), HTTP, HTTPS
• Cisco TelePresence Touch (optional)
• Remote control and on-screen menu system

Directory Services

• Support for local directories (My Contacts)
• Corporate directory
• Unlimited entries using server directory supporting LDAP and H.350 (requires Cisco TelePresence Management Suite)
• Unlimited number for corporate directory (through Cisco TelePresence Management Suite)
• Received calls with date and time
• Placed calls with date and time
• Missed calls with date and time


• Auto-sensing power supply
• 100 - 240 VAC, 50/60 Hz
• Maximum 40 watts for codec and main camera

Operating Temperature and Humidity

• 0° C to 35° C (32° F to 95° F) ambient temperature
• 10% to 90% Relative Humidity (RH)

Storage and Transport Temperature

• -20° C to 60° C (-4° F to 140° F) at RH 10% - 90% (non -condensing)

SX20 Codec Dimensions

• Width: 11.8 inches (30.0 cm)
• Height: 1.4 inches (3.4 cm)
• Depth: 7.1 inches (18.0 cm)
• Weight: 3.1 pounds (1.4 kg)

Camera Overview

2.5x optical zoom (5x with digital*)

4x optical zoom (8x with digital*)

12x optical zoom

Motorized +5°/-25° tilt, +/- 30° pan

Motorized +15°/-25° tilt, +/- 90° pan

Motorized +15°/-25° tilt, +/- 90° pan

51.5° vertical field of view

43.5° vertical field of view

43.5° vertical field of view

83° horizontal field of view

70° horizontal field of view

72° horizontal field of view

F 2.0

F 1.7

F 1.7

1920 x 1080 pixels progressive @ 60 fps

Automatic or manual focus, brightness, and white balance

Far-end camera control

Dual HDMI/Camera Control and USB output

Dual HDMI/Camera control

HDMI, HD-SDI output, and daisy chain

Upside-down mounting, picture flips automatically

Upside-down mounting, manual picture flip.

Upside-down mounting, picture flips automatically

Focus distance 0.3 m - infinity

*needs future software upgrade

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